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HomeTerms And Conditions


The Website is operated by Fieldstore Ltd. As Bodywiseuk.com(the website)           
Welcome to our website (the “Website”). We hope you find it an enjoyable experience whilst browsing our website. We insist that you read these terms and conditions (the “Terms and Conditions”) before using the Website. By using the Website, you signify your acceptance of the Terms & Conditions in consideration of which BODYWISEUK.COM provides you with access. These Terms and Conditions will be reviewed From time to time and BODYWISEUK.COM may modify and carry out any necessary changes. Please continue to review the Terms & Conditions whenever accessing or using the Website. If you do not wish to accept the Terms and Conditions, we suggest that you stop the use of the Website. BODYWISEUK.COM may from time to time run competitions and promotions via the Website. Separate terms and conditions will be posted where applicable governing such competitions and promotions. Please note, any use of this website or purchase made through this website constitutes an agreement to abide by the terms and conditions detailed below which shall override any other terms and conditions. Any contracts or agreements formed between you and us by means of this web site shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.          
Accuracy of information & No Warranty
BODYWISEUK.COM does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website. However BODYWISEUK.COM has endeavored to ensure that accuracy of information accessed via the Website is up to date. BODYWISEUK.COM accepts no responsibility or liability for functions contained on the Website and makes no warranties that the Website will operate uninterrupted or error-free or that defects will be corrected. BODYWISEUK.COM does not warrant that the Website is compatible with your computer equipment or that the Website or its server is free of errors or viruses, worms or “Trojan horses” and BODYWISEUK.COM is not liable for any damage you may suffer as a result of such destructive features. BODYWISEUK.COM shall not be held responsible for Content provided by third parties. BODYWISEUK.COM is also not responsible for the reliability or continued availability of the telephone lines and equipment you use to access the website.
Copyright Trade Marks and Site Content
The use of any of BODYWISEUK.COM’s trademarks or trade names without BODYWISEUK.COM’s prior express written consent is unauthorized. Please get authorization from BODYWISEUK.COM if you may need to use these. If BODYWISEUK.COM permits you to use these you acknowledge that you have no ownership rights in and to any of those names and marks. You agree to notify BODYWISEUK.COM in writing promptly upon becoming aware of any unauthorized access to or use of the Website by any party or of any claim that the Website or any of the contents of the Website infringes any copyright, trade mark, or other contractual, statutory or common law rights of any party. The Website, including (but not limited to) text, content, video, music, sound, software, graphics, photographs, illustrations, artwork, names, logos, trademarks, service marks and other material (“Content”) is protected by copyrights, trade marks and/or other proprietary rights. The Content includes both content owned or controlled by BODYWISEUK.COM and content owned or controlled by third parties and licensed to BODYWISEUK.COM. All individual articles, reports, and other elements making up the Website may be copyright works. You agree to abide by all applicable copyright laws and by all additional copyright notices or restrictions contained in the Website.  
Limitation of liability
You acknowledge that your use of the Website, including the Content is at your own risk. If you are dissatisfied with the Website, the Terms or any or the Content your sole remedy is to discontinue use of the Website. Save in respect of fraud and of personal injury or death to the extent it results from BODYWISEUK.COM negligence, in no event will BODYWISEUK.COM be liable to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even if BODYWISEUK.COM has been advised of the possibility thereof. Applicable law may not allow the limitation or exclusion of liability for consequential or incidental damages, so this limitation or exclusion may not apply to you.
These Terms do not affect your statutory rights or your legal rights as a consumer.            
You must ensure that the details provided by you on registration or any time are correct and complete. You must also inform us immediately of any changes to the information that you provided when registering by updating your personal details. Please note that goods can only be delivered at the address provided by your self to the credit / debit card provider and providing that this address is the one you have registered with us.
Password & Security
On registering to use the site you will be asked to create a password. You must keep this password private and confidential and must not disclosed or share it with any one. It is your responsibility for all activities and orders that occur or are submitted under your password. Please contact our customer services immediately should you suspect some one else knows your password.
Once you have placed an order online, we will send you an email confirming the order details and our acceptance of your order. At that point a binding agreement will exist between us under these terms and conditions. Orders will only be dispatched once full payment has been confirmed. Whilst we are under no obligation to accept your order, we would normally do so where (i) the product is available, (ii) the order reflects current pricing and (iii) your credit card/ debit card payment is approved by your credit card/ debit Card Company. Unfortunately we cannot accept orders from persons under the age of 18.
Until further notice we can only accept payments in one currency only - Pounds Sterling (GBP).Your payment card will be debited at the point of ordering the products. We accept the following cards for payment,
MasterCard, Switch and Visa.
We take every reasonable care to ensure that your order and subsequent transactions are conducted in a secure environment. If products are not available for any reason after we have accepted your order, we will let you know. We will not charge you for these products and will refund any amounts already paid (if any) by way of a credit to your same credit card/ debit card account used at the point of registration / purchase. 
Prices and charges
We try to ensure that all product information and pricing displayed on this web site is correct and up to date at the time you place an order. We verify pricing at dispatch and in the event of an error the following policies will apply:
• Actual price lower then price shown at time of ordering - in this instance we will charge you the lower amount and dispatch the product.
• Actual price higher than price shown at time of ordering - in this instance and at our discretion, we will either contact you to discuss whether you wish to continue with the order, or cancel the order and send you an email confirming the cancellation.
• All prices shown on the website are inclusive of VAT (where applicable) but exclusive of deliveries.
• All delivery charges are shown as a separate line item on the order summary page. Delivery charges may vary from time to time and will depend on the overall weight of goods purchased.
All products and/or services displayed on this web site are subject to availability. We can not confirm availability at the time your order is placed. If a product is unavailable when we come to dispatch your order, we will contact you either by phone or email.
Delivery is usually 48 hours after payment has been received. Contact details our primary method of communication with you is by email. Therefore please ensure the e-mail address you provide us with is correct. All order and dispatch confirmations will be sent to the e-mail address you provide. In the unlikely event of a problem with your order, we will contact you by telephone. Again, please ensure the contact telephone numbers you provide are accurate.
Refunds and Exchanges
BODYWISEUK.COM will provide a full refund or exchange should you receive a faulty item or be unsatisfied with an item received on the following conditions:
• If any items in your order prove to be faulty, please return the items to BODYWISEUK.COM with a copy of the delivery note and indicate whether you would like to receive a refund (including delivery costs) or an exchange. Our promise to replace the item or refund your money does not apply to faults or damages caused by accident, neglect or misuse.
• If you change your mind you may return any product to BODYWISEUK.COM, unopened and in perfect condition, within 7 days of receipt of your delivery. Please include a copy of the delivery note, the reason the product has been returned and indicate whether you would like to receive a refund (excluding your original delivery charge) or an exchange
1.      Under the Consumer Protection Regulations, you have the right to cancel you order with us at any time within 7 days of receiving your goods.
2.      In the event we are unable to deliver your order within our standard delivery timescales you are entitled to cancel your order with no penalty.
3.      This also applies to individual items within a larger order, where some products have been delivered but others are not available. In this instance although you might have been charged for the non-delivered items, should they not be dispatched by us in 10 working days we shall refund the balance of the monies owed to you for the un-dispatched goods.
Amendments to the Bodywiseuk.com website
These Terms and Conditions will be reviewed From time to time and BODYWISEUK.COM may modify and carry out any necessary changes. Please continue to review the Terms whenever accessing or using the Website. BODYWISEUK.COM may from time to time run competitions and promotions via the Website. Separate terms and conditions will be posted where applicable governing such competitions and promotions.BODYWISEUK.COM has the right to change the content or technical specifications of any aspect of the Website at any time. You accept that such changes may result in your being unable to access the website. Your access to the site may be occasionally restricted, to allow for maintenance, repairs or the introduction of new services or facilities. Bodywiseuk.com will attempt to restore the service as soon as it reasonably can.
Local laws and regulations
The Website is not directed at any person in any jurisdiction where for any reason the publication or availability of the Website is prohibited. Those in respect of whom such prohibitions apply must not access the Website. BODYWISEUK.COM does not represent that either the Website or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt. The Terms are governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English courts.
International Use
BODYWISEUK.COM can not guarantee or promise that the products on the site are appropriate or available for use in location out side the United Kingdom and accessing the site from areas where its contents are illegal or unlawful is prohibited. Should you choose to access this site from areas outside the United Kingdom, you do so at your own initiative and are responsible for compliance with local laws and regulations.
No waiver by BODYWISEUK.COM of any breach of any obligation arising under these Terms and Conditions shall constitute a waiver of any other breach and no failure to exercise or partial exercise by BODYWISEUK.COM of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.
Rights to suspension
BODYWISEUK.COM’S may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms & conditions.
Links to other pages and website
The Websites may contain links to other websites or pages for information only and have not been reviewed by BODYWISEUK.COM. Please read the Terms and Conditions of the linked websites or pages.   BODYWISEUK.COM has no responsibility for the content of the websites or pages linked or linking to this website, and BODYWISEUK.COM accepts no responsibility or liability for any losses or penalties whatsoever that may be incurred as a result of any linking to any location on any linked websites.
License and download rights
Without notification to BODYWISEUK.COM, you acquire no licenses or download rights in or to the Website and/or the Content other than the limited right to use the Website in accordance with these Terms and Conditions. Copying, reproducing, recompiling, decompiling, disassembling, reverse engineering, distributing, publishing, displaying, performing, modifying, uploading to create derivative works from, transmit, or in any other way is forbidden. You may not offer for sale or sell or distribute over any other medium (including distribution by over-the-air television or radio broadcast or distribution on a computer network) the Content or any part thereof. You may not make any part of the Website available as part of another website, whether by hyperlink framing on the internet or otherwise. The Website and the information contained therein may not be used to construct a database of any kind, nor may the Website be stored (in its entirety or in any part) in databases for access by you or any third party or to distribute any database websites containing all or part of the Website. If you would like BODYWISEUK.COM’s permission to use any of the Content or if you would like to link your website to the Website, e-mail your enquiry to inq@bodywiseuk.com
You agree to indemnify, defend, and hold harmless each of BODYWISEUK.COM, its employees, representatives and agents, from and against any claims, actions, demands or other proceedings brought against any of BODYWISEUK.COM, its employees, representatives or agents, by a third party, to the extent that such claim, suit, action or other proceeding brought against BODYWISEUK.COM, its employees, representatives, suppliers, or agents is based on or arises in connection with: (i) your use of the Website;(ii) any breach by you of the Terms;(iii) a claim that any use of the Website by you (a) Infringes any intellectual property rights of any third party, or any right of personality or publicity, or (b) is libelous or defamatory, or otherwise results in injury or damage to any third party;  (iv) any deletions, additions, insertions, or alterations to, or any unauthorized use of, the Website by you; or (v) any misrepresentation or breach of representation or warranty made by you contained herein. References in this section of the Terms to your use of the Website shall be deemed to include any use by a third party where such a third party accesses the Website using your computer. You agree to pay BODYWISEUK.COM, its employees, representatives, and agents any and all costs, damages, and expenses (including reasonable legal fees) awarded against any of them or otherwise incurred by any of them in connection with or arising from any such third party claim, suit, action or proceeding attributable to any such third party claim.
Use of Information
BODYWISEUK.COM collects data from customers when they register and make a purchase online. BODYWISEUK.COM also gathers data about customers from their use of the website. We use this data to corroborate our customers' identity, process payments, manage orders including delivery, communicate with customers about orders, products, services and promotions, manage customer accounts, display personalized content such as wish lists and recommend merchandise and services that might be of interest. We also use this data to further develop this website to be of use to customers and to manage security. In order to process your registration and enable management of this website, your personal information may be passed to third party service providers who may process your information on our behalf and under our control. We may share non-personal, anonymous, aggregate statistics (group) data about visitors to this website, use and other traffic patterns with connected, or third parties. By using this website you agree that any successor operator of the BODYWISEUK.COM business may use your personal information on the same basis as we do. 
Links to other Websites
We may from time to time refer to or establish relations with companies, organizations and public bodies that will enable you to access their websites directly from our website. Each company, organization or public body operates its own policy regarding privacy the sale of personal data and the use of cookies. If you have a particular interest in, or concern regarding the way your data will be used then you are advised to read the Privacy Statement on the relevant website. We will try to provide you with links to high quality, reputable websites which we believe will be of interest and relevant to you, but please note that such third party websites are not under our control and we do not contribute to the content of such websites. When you click through to any of these websites you leave the area controlled by BODYWISEUK.COM. We cannot accept responsibility for any issues arising in connection with the third party's use of your data, the website content or the services offered to you by these websites. You may provide a link (but not a framed link) to the home page of this site but not (save with our prior written agreement) in any way which gives the impression that we are associated with or have approved such other site. Apart from this you may not link from another internet site or equivalent entity to materials or information on this website or reproduce or store any part of this site on any other website without our prior written consent.
The Website uses cookies to store information essential for your user experience while browsing the website.
You’re Rights
In addition to these policies your personal data is protected in the UK by the Data Protection Act 1998. Under this Act we will only process any data we hold about you in a lawful and fair manner. We will keep your data securely to prevent unauthorized access by third parties. Your personal data may have to be disclosed if we are required to disclose it by law or as a result of a lawful request by a governmental or law enforcement authority.
Policy Changes
Any changes to this Privacy Policy made by BODYWISEUK.COM will be posted here and will take effect immediately.
This website is owned and operated by BODYWISEUK.COM (subsidiary of Fieldstore Ltd). BODYWISEUK.COM respects the privacy of every individual who visits our website.   This statement describes the information which we may ask you for, and the ways in which we may use that information. It also tells you how you can check that information about you which we keep is accurate and how you can instruct us to erase this information from our files.
We respect your privacy! We operate a fully secure website where your personal details are treated as confidential and records of your payment details are deleted after debiting the payment. Any information you provide is treated as strictly confidential and will not be passed to any third party without your prior agreement and consent.
The site is owned and operated by BODYWISEUK.COM (Subsidiary Fieldstore Ltd a company registered in England and Wales whose registered office is at 65, Bridge Street, Pinner, and Middlesex HA5 3HZ United Kingdom.)